AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. 28 March 2013. There were areas of poor practice where the trust needs to make improvements. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Browser Support "We are working closely with HSE in relation to this matter.". Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. financial benefits and cost savings for hospitals, and often for patients too. All the best and take care. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Stourbridge, The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. This is the major ED in the area and serves the population of Dudley and surrounding areas. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. We will publish a report when our review is complete. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding People told us that they were given choices about meals and drinks so that they received things they liked. Staff were not always using clinical judgement alongside NEWS scoring criteria. Creating a new NHS England: NHS Digital and NHS England have now merged. Published B65 8DA, In We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Russells Hall Hospital They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. I recently came into hospital on the day surgery unit for a SLNB and biopsy. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Almost 12% of people coming to A&E received no treatment, just advice. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Address We are centrally A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Patient Experience Team. Since the last review, we have continued to monitor the trust and progress against their action plan. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. Our rating of safe was Inadequate overall. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Thank you for taking the time to tell us about your experience at our hospital and rate our services Medical secretaries: Bev/Ruth (ext. Russells Hall Hospital It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Our mission is simple: Being the best because, we care. We use this information to improve our site. The Trust also provides community services for adults (including sexual health) and End of Life Care. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. AEC is part of the Same Day Emergency Care (SDEC). We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Russells Hall Hospital 3 years ago. We don't rate every type of service. With his familys legacy gift, this vision will become a reality, said Peace. Thank you so much to everyone that day. Russells Hall Hospital / Accident and emergency There were no clear criteria for patients that could be put into the fit to sit areas of the department. Your information helps us decide when, where and what to inspect. 27 July 2018. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. People could not always access services when they needed. Requires improvement Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Again thank you and i would recommend this hospital to all my family and friends. the service isn't performing as well as it should and we have told the service how it must improve. People told us that they were happy with the care that they had received at the hospital. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Diamond also services this route every 20 minutes. Some patients with suspected sepsis were not identified or managed appropriately. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. We are carrying out a review of quality at Russells Hall Hospital. ADVERTISEMENT: Services or products are not endorsed by the Trust. Our rating of services stayed the same. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Patient Experience Team. (01384) 456111, Provided and run by: This meant that shortfalls were identified so that improvements could be made. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. AEC was well run and escalated patients that they couldnt manage. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. I'm feeling more optimistic about my treatment. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The BBC is not responsible for the content of external sites. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. 2023 BBC. They really invested time in me and understanding me. The service provided care and treatment based on national guidance and evidence of its effectiveness. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. skip navigation 111 service advised me all the information I had given them about my symptoms etc. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Russell Medical became a part of UAB Health System in January, 2020. Can Nigeria's election result be overturned? We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We are thrilled to hear that staff were proffesional and efficient. Patient Experience Team. We saw and were told that staff were responsive and provided people with appropriate support. All the best and take care. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Our rating of effective was good overall. What we found is summarised within the overall summary. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. Acute Medicine Department - The Dudley Group NHS Foundation There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Patient Experience Team. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. If you need sub-specialty input, you will then be referred to different specialties. WebWe offer a 24 hour stroke service at Russells Hall Hospital. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. nhs.uk About: The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. We found that arrangements were in place to ensure that medicines were managed safely. Clinical observations were not undertaken in a consistent manner. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Guest hospital is a satellite hospital which offers additional outpatient facilities. Tell us what was good and what could be improved, say thanks or call for change These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. We carried out an out of hours, unannounced, focussed inspection. One person we spoke with said, 'I have no complaints about this hospital. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. West Bromwich, Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. We received information from the trust and other bodies monitoring the trust. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's.