They hold your money forever if there is any issue with your event or if you sold your tickets. If they have a 2* rating, why did you sell through them? They wont honor a refund, but the tickets will be good for whenever the show is postponed for. I followed the directions of creating a AXS account via the email address that they sent me the email. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Does my friend have to accept each ticket separately? Info LER - Magazine d'actualit then to me it seems something is missing from the transaction. Lets try again. So I kept trying and the same thing kept happening. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. I hope this video helps a few people in solve this. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. I cannot Sign in. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Wondering if they took them off to change dates. Please help! Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! listed the best and took a break. The email sharing the tickets never went through. Panic over. With the AXS app, you can We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I am having trouble "accepting" my Electronic Transfer - Support I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . This is the ABSOLUTE WORST APP I have. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Worked last week when I checked. Especially if you cant even get it for work properly. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. The show is tonight with no way to access my account or update my password. These tickets are non refundable so I am out $200. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). For more information, see the developers privacy policy. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. I have reinstalled the app to see if it was an error in an update. Don't know why it won't work. I reached to them through live chat but it's been 20 days and yet no response. This is happening for the AXS, and RedRocks Mobile Iphone App. Once there, it was another 40 minute wait (missing one band), before they could get in! Its super easy. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. I'm unable to not only log in to the app on my phone, but also on my computer. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. The only option is to cancel while the timer runs out. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Plans can . Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) could not the sell tad was not lit up. Tap Here" Nothing happens when I Tap Here. AXSTickets keeps crashing right now every time I tap the menu bar. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. How do I get a pre-sale password? But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. have 5 more performances that I cannot list. Still don't see your tickets? Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Can transfer over AXS app. I cannot access the tickets I just bought! Dope concert. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Please answer. Getting Started What is AXS Mobile ID? Is it my iphone? The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. I have to agree with everyone here, on the catastrophy of this AXS App. I have uninstalled and reinstalled the AXS app. What's a "Waiting Room"? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Pick your exact se Table of Contents: After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Apparently it is actually AXS? IOS 16.2 on Iphone 11. You need a connection to download your tickets to the app. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Today, My 2 tickets has dissapear in My Events Section. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. AXS website issues - Tickets not showing on my account I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? I have exactly the same problem. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. They will pursue AXS who in turn, will keep your money. Hooray!But it forgot who I was and told me to create an account again. I got in touch with AXS and the woman I spoke to assured me that everything's alright. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. Is it Safe? My email was missing a . I dont know if it had deleted my tickets or if its a glitch but I dont know. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Save your emailed tickets. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. AXS site or mobile wont let me sign in for refund. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Tap for tickets to see the artists and teams you love. DO NOT USE AXS! Nyman Subscriber 7 Subscriber Expires: Dec 19, 2024. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Instead it shows AXS mobile ID and QR code for it. Why did the venue decide to use AXS Mobile ID? Later it logged me out and I logged right back in. Also, it is not loading any events. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Press question mark to learn the rest of the keyboard shortcuts. Extremely frustrating. That was over a week ago and Im still waiting for my money. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. I was worried that they had been cancelled for some reason after reading that it has happened to others. This is for London (October). I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I will not be using AXSTickets again, its not worth it. Downloaded AXSTickets no tickets. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. My Axs app will not completely load, it says loading more events, but nothing happens. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. DON'T DO IT! I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. There is no error indicated but I am unable to complete purchase. Hour long customer service wait with no live person interaction. Lets try again., - Unable to sign in after downloading the app. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Yet I do not have my tickets or any co formation. Sortir et rejoindre la voie. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. There is no fee for transferring seats and you are allowed unlimited transfers. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). We dont need an app for everything. Nope. Im very easily to forget my password. I have to go to a game this Saturday hoping that it will work by then. DISCOVER GREAT EVENTSTheres so much to see. find great events near you, buy 100% official tickets, sell your seats if you. On android, goto "Settings" click AXS Tickets app. So basically quit your job if you want to enquire about your ticket. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. And why did I pay such exorbitant surcharge fees for THIS experience? I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. I am concerned as the show is coming soon. Yup happened to me too. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. I have the app and have refreshed, but my tickets are not there, please resend. AXSTickets is one of the most frustrating things I have ever experienced. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. I cannot log into the main AXS page on the AXS website. Its pointless. AXSTickets currently states that the tix were transferred on March 14, 2019. Im going to recommend Red Rocks find another ticket vendor! I expect much more from AXS!!! can't go, and more. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. AXS tickets can vary in pricing depending on the size of the venue. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thats the date I requested the transfer. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Copyright 2023 Apple Inc. All rights reserved. Official Tickets and Your Source for Live Entertainment | AXS.com This is for London (October). My AXS app doesn't let me access my account so i hope they fix the issues. AXS Mobile Delivery | Gas South District It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Must have been a blip. Yep, my account is back to normal now too. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . AXS TicketsJust purchased row * tickets for Halsey at Red Rocks What does face value mean? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I can log in to the website, but not the mobile app. I can see my tickets, but I don't see a way to print them. Been having a major problem with this app since OCT 2021. Plans can change. What fees are there when buying tickets? Does not recognize sign in and unable to change password. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. TRANSFER TO FRIENDSIts super easy. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Now, put your network on 4G e.g. They said he had 6 tickets ( I only had 5!) Tried resetting my password but no email sends to my account. They show up on website though. Therefore, I wouldn't expect this issue to be fixed anytime soon. axs - Home - Facebook So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. All Reviews Were you able to fix it? I had no trouble signing in and viewing my tickets at that time. Slow to respond and when they do it has nothing to do with the issue expressed to them. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. And waited. I have deleted data and cache to no avail. And waited. called the support number and held from 20 minutes to hr and 20 minute. It's all a fan needs, all in one app. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. This was after spending quite a bit of time talking on the phone with customer service before we left home! Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I used my Facebook account, which needed a re-login, but thats fine. I constantly had to check everyday because it would log me out everyday. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. On buying some items, every consumer can just put in a small quantity of money. Reply from AXS USA. Still no success. find great events near you, buy 100% official tickets, sell your seats if you I have deleted the app from my iphone and re-downloaded it with the same result. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. We have over 1,000,000 users and companies will listen to us. The only problem is, Im not using Safari so it should make a difference. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. No. Seamless transaction, everything worked out perfectly and no issues getting in. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Their customer service is horrible. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tap for tickets to see the artists and teams you love. 12 hours ago. With the AXS app,. LearnMore. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I have changed my password. Enter your device passcode. AXS App: Selling Tickets Share I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I finally had to send him a picture of my ID so they could look up the ticket to print for him. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Buying tickets was easy of course .. but getting a refund is a whole other problem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Alex P. is a great addition to our team. Create an account to follow your favorite communities and start taking part in conversations. Apparently lots of people are having problems with the App. Where are my tickets? So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Buying Basics How can I buy tickets? I was in the online queue earlier, but was later on. How is this And the pending charges. Tap for tickets to see the artists and teams you love. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Select the issue you are having below and provide feedback to AXS Tickets. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Also, it makes no difference if you use AXSTickets or the website. I can't see my tickets in the AXS app - AXS Help Centre Go back to "Settings" "Connections" "Mobile Network" "Network Mode". and our . However in my app it still shows that I have two tickets. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Update AXS Tickets to the latest version on PlayStore. Tickets for Wed 22nd March 2023 at The O2 London. Then AXSTickets froze, so I killed and restarted it. Sent to voicemail every time, no calls back. My tickets just disappear from my Axs events, Yesterday they - reddit I will be disputing this charge with my bank. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. The absolute worst and most unprofessional app i have ever used.