Issue #2: TIDAL stops playing after 2 hours. But the problem has apparently been around for quite a while already, so that may not happen any time soon. Nat, User profile for user: To start the conversation again, simply The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . Trying to understand how to get this basic Fourier Series. Select "change advanced power settings" on the page that opens. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. Got it working, so I set a large playlist and let it play. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. 10-02-2019 Very frustrating. Turn off Battery Optimization If battery. Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. The said app should have access to use the phones battery in the background. Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. 10-02-2019 iOS15 Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. Disable iOS data protection toggle (the media position in files, i.e. If so, I have sound. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. It seems to have to do with how the audio is actually played, see for example this thread. Press J to jump to the feed. This is frustrating as the same thing happens with YouTube videos played back in Chrome, and Google are highly unlikely to make a store version of Chrome. Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. 04:09 PM Running a longer playlist now to see what happens, at least it let me start another one this time. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. I tried enabling and disabling Dolby Atmos. Sorry, there is insufficient stock for your cart. I don't see it being improved any time soon. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any and all other apps do not have this issue. only. I tried shutting down the phone and turning it back on again. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Tap and hold the Tidal icon on your home screen. Meaning, the activities will resume when its out of sleep. I recently switched to Tidal after using Spotify for a long time, but I've been having some issues using Tidal on my iPhone in my car. To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. Windows should honour traditional sleep prevention technologies, as well as support connected standby. Shit will get better but we kinda gotta rough it out for the future, imo. Fast, easy checkout with Shop Samsung App. Is there a permanent fix to this nuisance? Fortunately, the issue is easy to fix. When it happens I have to press the power button and play resumes from where on the track it stopped.. in, 05-09-2019 The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. Press question mark to learn the rest of the keyboard shortcuts. In my case, turning off the lock screen widget fixed the issue instantly. It is infuriating! Lets check how to enable background data usage for the music. Apple and Spotify work quite smoothly, though. Tap Delete. When I lift my phone the screen awakes and the music continues to play. The company who makes it is MWM. If the behavior doesn't occur with the Music app, but other apps are affected, please let us know which apps you have trouble with. seems like some people had this problem a while ago, but nothing super recent. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. Recently updated phone to iOS 8.1, noticed this problem today. My code is GPL licensed, can I issue a license to have my code be distributed in a specific MIT licensed project? One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. I havent had this issue, but I dont stream. 03:13 PM in, 04-08-2020 The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. azjules, My Apple music will not play music when phone is closed or "sleeping". What is the point of Thrower's Bandolier? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Check the quality level in the app aligns to your level of Tidal subscription. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. Randomly, it will just stop playing in the middle of a song. *EDIT: 2022/01/25. -- Turn this off for the app in question. Copyright 1995-2023 SAMSUNG All Rights Reserved. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Otherwise, Win 7 will turn off sound because it senses no speakers. Lets see how to remove the music app from Sleeping apps setting. I open Tidal and play a playlist. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times Learn more about Stack Overflow the company, and our products. Or on an iPhone 8 or earlier, press the Home button. Tap on the Change plan settings option located to the right of the power plan your surface is using. My network itself is rock solid. But the bug is always there and always reproducible. 03:00 AM It should never do this, and just keep playing until I stop it. The app needs to have access to the background data for proper functioning. Unit has been running rock solid since yesterday morning after the reset. Its been 3 months since they introduced the $10 Hifi tier. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Roon is a good way to do this, but it requires a subscription and a networked computer to run it (which you may already have). After repeating that for a few times, I noticed the issue occurred immediately when the display turned offwhen the phone screen was locked. The "net stop audiosrv, " trick does not work. I tried both bit filtering modes built into the phone. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. That wont delete any data from your phone. mobile is already set to Normal quality but when the music stops, it's not buffering. Powered by Discourse, best viewed with JavaScript enabled. 8. I am however still having 1 unresolved issue. Free standard shipping, exclusive offers and financing options. Try again to play music with a locked screen. TIDAL is rock solid. Yaaasss!! I have the same issue but all I do is swipe to the next or previous song then go back to the stalled song and it starts. S Pen is not recognized by Galaxy phone or tablet. This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. I can go a whole drive without having this issue, or this issue can happen several times on one drive. Easy sign-in, Samsung Pay, notifications, and more! The best answers are voted up and rise to the top, Not the answer you're looking for? I am using the latest version of the Android app and 272 is updated to latest firmware. I have found that on my new XPS 13 9360 with the creators update, if I am playing back music from any source (Spotify for example), when the screen turns off after a couple of minutes, audio seems to get muted. the point of the audio/video you are on is lost if iOS data protection is enabled). If you preorder a special airline meal (e.g. Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. Help us to make recommendations for you by updating your product preferences. Volume lowers down automatically on windows 8 when monitor shuts off. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. I played it again, and to my surprise, the same thing happened. I tried closing all apps. When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. It seems to have to do with how the audio is actually played, see for example this thread. in. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? Press the Volume down key until 'Yes delete all user data' is . Step 5: Look for the problematic app and turn off battery optimization for it. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. What is a word for the arcane equivalent of a monastery? Mehvish is a computer engineer by degree. Apple Music stops playing in iPhone when screen is locked after upgrade to iOS15. Are there tables of wastage rates for different fruit and veg? Connect and share knowledge within a single location that is structured and easy to search. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. Try telling it not to shut the monitor off when idle. On your iOS or iPadOS device, go to the App Store. Step 2: Tap on Battery followed by App power management. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. When I try to press play, it just sits their loading endlessly. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser. Sometimes it stops after a few mins, sometimes it stops after an hour. Tidal stops playing at random times when screen is off on Samsung Galaxy S20. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. You can choose which apps will still run even when Data saver is on. Making statements based on opinion; back them up with references or personal experience. We hope one of the solutions mentioned above would have come to your rescue. It seems completely random. 11-19-2019 judysings, call Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. The content remains unbiased and authentic. Does a summoned creature play immediately after being summoned by a ready action? I just did a factory reset before you replied, so well see if that fixes things (testing it now). User profile for user: Find the correct name of built-in apps. I got that problem but it was because my mail wasnt verified. Does your laptop have a power indicator where you could check that? She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. This issue is strictly within the Naim app. What video game is Charlie playing in Poker Face S01E07? So something is still off. Her love for Android and gadgets made her develop the first Android app for Kashmir. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. Once the screen is locked, or when you switch to another app/the main screen of your device, tap the Play button on the lock screen/in the control center to start the video. Step 1: Open Settings and go to Device Care. Press the Volume down key several times to highlight 'wipe data / factory reset'. Its never once played through an entire TIDAL playlist. If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. I'm having similar issues after switching. On your iOS or iPadOS device, touch and hold the app. Start by updating the app from the Play Store. Press Power button to select. Create an account to follow your favorite communities and start taking part in conversations. omissions and conduct of any third parties in connection with or related to your use of the site. Apple music cuts out when the phone is locked after installing iOS 11.30. Launch iTunes or another music player, click the "Play" button and close the MacBook. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. Sometimes it will do it repeatedly like after only 10 -30 seconds ,but at other times I may get 30 minutes uninterrupted play until it recurs. If the article doesn't help, please contact us via this page - we're happy to help personally. Environment: Step 2: Tap on the problematic app followed by Mobile data & Wi-Fi or Data usage. I have to close and re-open the app just to get it to play again. I was playing some mp3s with Equalizer Plus in my car, using the aux cable. It's like a bulletin board for your tablet. As soon as I restart the app it plays right away. Thanks! My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. Tidal is a 100% community-driven subreddit. Tip: Refer to our guide to check if an app needs an update on Android or iPhone. A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. Or on an iPhone 8 or earlier, press the Home button. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. My issue is a bit different. Completely power down your Android device and back up again. Theres no harm in trying the same. To learn more, see our tips on writing great answers. Turn on the toggle for Allow background activity. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. This fixed my issue of Spotify randomly stopping on lock screen. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. How to Fix 'Discord Stops Working in Game' Error on Windows. Turn off Power saving by tapping the switch. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. Fix: Music Stops Playing When Screen Turns Off On Surface. This works in most cases, where the issue is originated due to a system corruption. Thats why the music might stop when the screen turns off. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. I believe that the first one is the most important one, but I also modified the second. In the Power User menu, tap on Power Options. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Wired headphone plugged with the Thunderbolt to headphone jack dongle Create an account to follow your favorite communities and start taking part in conversations. Get Guiding Tech articles delivered to your inbox. Anyone else experiencing this? You can download Restoro by clicking the Download button below. Tap in the upper-left corner to delete the app. How to match a specific column position till the end of line? If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. At times, the problem could be with your audio or music app. Step 2: Tap on your app. However, it does not affect our editorial integrity. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. This issue doesn't happen while using other streaming platforms such as ytube music. So I disabled that and now it works great again!!! On my PC, the only way to get sound back is to restart. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Can Martian regolith be easily melted with microwaves? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Locking your Microsoft Surface is an excellent alternative to putting it to sleep. The name of the app is Equalizer Plus. If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. Hope that works for you even if it isnt a solution. The put app to sleep options is turned off, but it still keeps going to sleep. Press question mark to learn the rest of the keyboard shortcuts. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Press the ' App Info ' option. First, make sure your tablet is plugged into a charger. Support is also available on your mobile device through the Samsung Members App. This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. I play music on my wireless headset at work. Also, it currently has no issues streaming from its own app on my network, or on my PC. * For Samsung Supplies information go to: * For S.T.A.R. I encountered the same problem (also on the XPS13 interestingly). But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. Navigate to Settings, and then search for and select Special access. You can also listen to videos in the background using the Picture in Picture feature supported in Documents if you have iOS 14 or later. Minimising the environmental effects of my dyson brain. \o/. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. 03-22-2019 Note: Daily Board will not work if the tablet is not plugged into a charger. yj wo In the TIDALapp, open the "Now Playing" screenwhile playinga song. I can go a whole drive without having this issue, or this issue can happen several times on one drive. If not, I'll probably just switch back to Spotify. Step 1: Open Settings on your phone and go to Apps. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! Please help us improve by selecting a reason below. It has no issues streaming from its own app, ever. 06:35 PM Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. How do I change "Open with Powershell" to "Open with Command Prompt" when shift-rightclicking in Explorer? This does not occur in third party apps such as overdrive. On your iOS or iPadOS device, touch and hold the app. We understand that if you lock the screen on your iPhone music will stop playing. Expand the Display section in the Power Options. I did also just do the 4.8 firmware update when I signed back on with TIDAL. It's puzzling to see a blank screen when you turn on your computer. Asking for help, clarification, or responding to other answers. To turn sleep off: Press the Windows Logo key + X to bring up the Contextual menu. 07:39 PM rev2023.3.3.43278. Select ' Clear Cache ' on the new screen. I understand the benefits of connected standby, but most people still use a lot of desktop apps that have no store versions to replace them with. How did you solve this problem? Step 3: Tap on Battery. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. Then on an iPhone X or later, tap Done. If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. The bug also happens while plugged into USB power or running off the phone battery. The Tidal CarPlay in general has been extremely limited in its features and functionality. I am actually considering the Sonore/Roon option. No need to close it all down and restart. in, 07-20-2019 For a reference test, I installed iheart Radio, played a radio station and turned off the screen. As long as you unlock the phone and keep the screen always on, the music will keep playing. 06-14-2019 This is really really annoying and makes the ultrabook useless for hearing music. 09:19 AM We are not officially endorsed by nor affiliated with Tidal. Apple may provide or recommend responses as a possible solution based on the information Sometimes if I open another app like Google Maps, Tidal will stop playing music. So well see what happens from here. Step 3: Enable the toggle next to Allow background data usage. Galaxy Tab S6 Lite screen has yellow tint. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. Tip: In addition to the troubling app, repeat methods 2-4 for Google Play Services as well. Step 3: Disable the toggle next to Put unused apps to sleep. Wed appreciate your feedback to help us improve the article: Thank you! But before spending $$ I just want to make sure it will help with my issues. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Refunds. Sounds like you should log a call with Naim support then. For such a user, abrupt stopping of music would be an awful experience. You just have to decide what's important to you. Make sure that you use the exact name of the app. You do not have permission to remove this product association. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. I have updated software, turned the phone off and on but still the problem!! 09:29 PM I have rebooted my network, and android devices several times in trying to troubleshoot this issue. selection. The ultimately desired solution, of course, would be for Spotify . I know there is another thread for this but it wouldnt let me post a reply. 05:35 AM Why Samsung has this annoying feature in the first place? Could your cables be loose? Apple disclaims any and all liability for the acts, To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. Navigate to Settings, and then search for and select Daily Board. usually this is solved by turning the phone off and on, but today nothing is working. Looked through the forums. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. Press J to jump to the feed. Randomly, it will just stop playing in the middle of a song. If your sound is coming through a monitor via HDMI, maybe when the screen shuts off the sound stops.