charlotte airport baggage claim phone number charlotte airport baggage claim phone number

Whether your bag is declared lost may also depend on the type of itinerary (international vs. domestic), whether more than one airline is responsible for the flight, the airlines searching mechanism, and other circumstances. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. Please check your email and confirm the newsletter subscription. Flight Information: Departures and arrival information can be viewed online. Is a reservation required or a telephone # to call when landing? Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. Its possible to walk between the 2 furthest gates within 15 minutes, and for passengers with any mobility issues, wheelchair assistance can be provided by contacting your airline. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Safe travels! Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. Near connecting walkway, next to flight information monitors, Concourse D Advisory Committees, Task Force, and Public Meeting, Press Release: DOT Relaunches Air Consumer Website, International Civil Aviation Organization (ICAO), Office of the Assistant Secretary for Research and Technology. What are the airlines responsibilities when your bag is lost? With award nights starting at just 3,500 World of Hyatt points per night! Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Most are located within the secure area, with just a few cafes located outside of security in the baggage and ticketing areas. NC Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. The exchange rate is subject to fluctuations and is set by the International Monetary Fund. We may be compensated when you click on links from one or more of our advertising partners. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Email. So, if you left your item there, call 704-359-4316. If the office has availability for that day, then yes you should be able to. Reach out to us on one of our various channels below, at any time, and we will assistyou shortly. For each commenced year of use, 15 per cent of the value is deducted. Need to change, cancel, or edit your flight itinerary? Another option is the free Cell Phone Lot. Distance From Uptown Charlotte: 8 miles (13 km) When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. How to enable JavaScript. Considering the number of passengers CLT serves, its quite a compact airport and does not require the need to travel by train or shuttle in between departure areas all concourses are accessible by walking. Screening at certain airports is performed by private companies and not TSA. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. Daily Flights: 1,424 To connect, select the network CLT Free WiFi and launch your browser. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Airport Parking signs on the roadways also provide timely parking facility status updates. This site does not include all credit card companies or all available credit card offers that are on the market. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. #C, Charlotte, NC 28217, On an airplane or within the boarding area: contact the, In a restaurant or inside the food court: contact HMSHost at, In a shop: contact the Paradies Shops at 704-359-1890. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. As soon as your baggage turns up at your destination airport, we will contact you to set up a delivery time. Items left behind at CLT Airport are turned in to different agencies depending on where they were found. All rights reserved. 1,500. Items that remain unclaimed for 30 days will become the property of the City of Charlotte. 1,500. Youll see them sporting a Pet Me vest with a handler. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). Animal relief area Baggage claim: Zone A Outside relief area Between concourses A and B Most airlines will declare a bag lost between five and fourteen days after the flight, but this can vary from one airline to another. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. After this, you will receive a written confirmation with a reference number (PIR number, e.g. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Once your incident report is created, you will need to continue the process by filing a claim. If you are connecting at another airport from CLT then it is advisable to check whether the connecting airport also accepts mobile boarding passes. Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. My question is will we be allowed to remain inside an area in the airport so we do not have to go through security to catch our connecting flight? If you know what concourse you are departing from, you can check what restaurants are nearby on the airport website. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Please save your control number; you will need it when communicating with TSA and to check your status. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. This site does not include all credit card companies or all available credit card offers that are on the market. Federal government websites often end in .gov or .mil. Level 1 is baggage claim with tunnel access to the car rental center and hourly parking deck adjacent to the terminal. What about damage to the wheels, handles, or straps of baggage? Valet parking is available daily from 5 a.m. to 11 p.m. and costs $35 per day. To reach the D and E gates, take a right out of Concourse C, or to reach the A and B gates take a left. Airlines Operating from CLT Our customer self-service tool below can help with changes to existing reservations! If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. Charlotte International Airport offers baggage claim service and could be accessed from the baggage claim area, which is located on the ground floor of the terminal. Please click here if you want to report about Delayed Baggage. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. Thank you! Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. at the Lufthansa service counter at the airport. Charlotte Douglas International Airport. Copyright 2020 Corporate Flight Management d.b.a Contour Airlines. We will be on American Airlines. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. Concourse E consists of 33 gates numbered E1 to E13, E18, E20 to E31, E36 to E38, E40, E41, E43, and E45 and is situated on the east side of the airport. Certain events,such as the current situation in the airline industry, which is suffering from bottlenecks and a shortage of staff, adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to baggage items being damaged or not arriving at the destination airport at the same time as their owners. TSA takes the responsibility to fairly adjudicate claims seriously. - Alex & Erin. Security checkpoints A and B are the closest to Concourse B. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Lounge access may be restricted at times due to capacity. The long-term 1 and long-term 2 parking lots are accessible by riding the courtesy shuttle bus to/from the terminal and cost just $10 per day to park. . Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Charlotte, It may also be here if whoever found it turned it into an airport employee. These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. If you wish to park your vehicle and escort a . It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. Charlotte Douglas International Airport Yes, if you call CLT accessibility assistance at 704-359-4038 they will be able to get everything squared away for you. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. Childrens Play Areas: There are no play areas for children at CLT, however, there are a few features that might keep the kids entertained such as musical performances in the atrium and some exciting art and sculptures. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . Charging Stations:These can be found in all concourses and some gate areas. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. Charlotte Douglas International Airport does not have CLEAR at any of its security checkpoints. Contact Reservations Back to top Do I go to gate at CLT to check in? busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. We are here to support you with your inquiries 24/7. Since you are traveling from an international destination, you will first need to clear customs, and then you will be required to go through security once you get to the terminal your flight will be departing from. This site is protected by reCAPTCHA and the Google Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. All designated smoking areas have been improved with enhanced air circulation. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA General Enquiries: +1 (704) 359 4000 Lost & Found: +1 (704) 359 4012 Members also have access to The Club CLT and Gameway. He has also lived in places such as Australia, Colombia, Costa Rica, and Mexico. To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. This interactive . You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. Unfortunately, there is no way around that. If you have left something behind on board one of our aircraft or in one of our Lufthansa lounges, please report this immediately on arrival either: With the help of your detailed description, we will carry out an intensive search and endeavour to locate this item as quickly as possible. We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. Check if your destination has travel restrictions. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. We really appreciate it! Keep left at the fork to continue on exit Goode Freeway following signs for I-485 Inner N./Huntersville and merge onto I-485. ** Day Pass for any passenger. We are here to support you with your inquiries 24/7. Airport Automated Information: 704-359-4910 Airport Information/Paging: 704-359-4013 Visitor Info Center: 704-359-4027 City of Charlotte Aviation Department: 704-359-4900 Airport Law Enforcement & Emergency: 704-359-4012 Media Queries ONLY: 704-359-4933 or email media@cltairport.com. Opinions and recommendations are ours alone. You can map your route between two points across multiple levels of the terminal and view estimated walk times between two points. FRALH12345) by email. Passengers may wish to consider purchasing additional insurance for valuable items. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. Does CLT provide shuttle rides between gates/terminals? Contact us If you are outside the U.S., call reservations. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA, For all enquires related to left luggage and luggage storage, please use the General Enquiries number. Contact your airline for lost or missing baggage. Frequently Asked Questions Q: What happens if you lose your luggage claim ticket? Cant find what you are looking for? The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. I am traveling from Barbados to Toronto Canada through Charlotte. Airport status is only available for US airports. There are also customer service volunteers throughout the airport that can be easily identified by their bright yellow shirts. Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. The law applies only if the damage report and the claim for compensation have been made within the time limits set out in the Convention. This site does not include all credit card companies or all available credit card offers. Hot Tip: Avoid lounge entry fees by checking out our article on the best credit cards for lounge access.